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Help Centre

Manage your details

Updated 16 Oct 2026

You can update your own details in MatchPoint at any time.

  1. Click your name at the top of the screen.
  2. Choose Profile Settings.
  3. Open the tab you need, make your changes and click Update.

The menu under your name at the top of the screen, with Profile Settings highlighted.

Click your name at the top of the screen, then choose Profile Settings.

Key Details

Your name, preferred name, email address, mobile number and date of birth.

  • You sign in with your email address or mobile number. If you change either one, MatchPoint asks you to confirm and then signs you out. Sign back in using the new details.
  • You can't change your date of birth yourself. Ask your club administrator to update it.

The Key Details tab, with the E-mail address and Mobile number fields highlighted.

The Key Details tab. Your email address and mobile number are the details you sign in with.

Personal Information

Your contact email and contact phone number, address, gender, nationality and ethnicity, emergency contact, and how you'd like to receive invoices.

The Personal Information tab, with the Contact phone number field highlighted.

The Personal Information tab. Your contact phone number is where your club can reach you.

Club Membership Additional Information

Any extra details your club asks its members for. You'll only see this tab if your club uses it.

Security

Set up two-factor authentication for extra protection when you sign in.

Something you can't change?

If a detail is wrong and you can't edit it, contact your club administrator.

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