Results not submitting to WTN — missing match dates

Symptom

A competition (commonly a box league) has finalised results, but none of them have been submitted to WTN.

Cause

WTN submissions require a match date. If fixtures were created without dates — which can happen in box leagues and other competitions without fixed play dates — the results cannot be submitted, even once finalised.

Resolution

1. Open the competition and add dates to the affected fixtures. You can set start/end dates or per-round dates; use the bulk-edit function to apply dates to many matches at once.
2. For each result that was already finalised, un-finalise the match.
3. Re-finalise the match. Finalising sends the result to WTN immediately, provided all required details (including the date) are present.
4. Repeat for all affected results, then confirm submissions have gone through.

Note: there is no separate notification to WTN — re-finalising triggers the submission automatically. Match dates are not mandatory at competition setup because some formats have no fixed play dates, so check dates whenever you set up a box league or similar competition.